Help & Support
Our customers are very important to us, and we want to make sure you have everything you need. Learn more about our shop's policies and ordering info below. If you can't find what you are looking for or need immediate assistance, please contact us via phone or email and we'll be happy to help!
What is your Delivery Area?
Our Etobicoke flower shop locally serves the following cities and surrounding areas:
Do you deliver to local hospitals?
- Etobicoke General Hospital
- McCall Centre
- Queensway General Hospital
If you do not see the hospital you are looking for, please give us a call at (416) 234-0550, we may be able to accommodate special requests.
Can you deliver flowers to a funeral home?
Yes we can. We deliver sympathy flowers to local funeral homes daily. Below is a list of the funeral homes that we deliver to.
Vanderfleet Flowers Florist, Toronto's Florist in Etobicoke since 1983 delivers funeral flowers, Sympathy Bouquets, Wreaths, Sprays daily to the following funeral homes in Toronto and GTA area :
Accetone Funeral Home: 384 finley Avenue, Ajax, Ontario, Canada L1S 2E3
Andrews Commumity Funeral Centre: 8190 Dixie Road, Brampton, Ontario, Canada L6T 5N9
Armstrong Funeral Home: 124 King St. East, Oshawa, Ontario, Canada L1H 1B6
Balmoral Funeral Home: 2505 Eglinton Ave East, Scarborough, Ontario, Canada
Banisasia Funeral Home: 3263 Derry Rd. East Mississauga, Ontario, Canada L4T 1A8
Bates and Dodds Funeral Home: 931 Queen St. West, Toronto, Ontario, Canada M2J 1G5
Benjamin's Park Memorial: 2410 Steeles Ave West, North York, Ontario, Canada M3J 2P1
Bernardo Funeral Home: 2960 Dufferin St. Toronto, Ontario, Canada M6B 3S9
Bernardo Funeral Home: 855 Albion Rd. Etobicoke, Ontario, Canada
Butler Chapel, Turner & Porter Funeral Home: 4933 Dundas St. West Etobicoke, Ontario, Canada
Cardinal Funeral Home: 366 Bathurst St. Toronto, Ontario, Canada
Cardinal Funeral Home: 92 Annette St. Toronto, Ontario, Canada
Cardinal Funeral Home: 715 Dovercourt Rd. Toronto, Ontario, Canada
Chapel Ridge Funeral Home: 8911 Woodbine Ave, Markham, Ontario, Canada
Delmoro Funeral Home: 61 Beverly Hills Dr. North York, Ontario, Canada
DeMarco Funeral Home: 3725 Keele St. Downsview, Ontario, Canada
DeMarco Funeral Home: 8003 Weston Rd. Woodbridge, Ontario, Canada
Dixon-Garland Funeral Home: 166 Main St. North, Markham, Ontario, Canada
Elgin Mills Chapel & Visitation Centre: 1591 Elgin Mills Rd. Richmond Hill, Ontario, Canada
Eternity Funeral Home: 1491 Danforth Ave, Toronto, Ontario, Canada
Fratelli & Vescio Funeral Homes: 8101 Weston Rd, Woodbridge, Ontario, Canada
Giffen-Mack Funeral Home: 2570 Danforth Ave, Toronto, Ontario, Canada
Giffen-Mack Funeral Home: 4115 Lawrence Ave East, Scarborough, Ontario, Canada
Glen Oaks Memorial: 3164 Nineth Line, Oakville, Ontario, Canada
Heritage Funeral Centre: 50 Overlea Blvd. East, York, Ontario, Canada
Highland Funeral Home: 3280 Sheppard Ave East, Scarborough, Ontario, Canada
Highland Funeral Home: 10 Cachet Woods Court, Markham, Ontario, Canada
Highland-Memory Gardens: 33 Memory Gardens Lane, Willowdale, Ontario, Canada
G. H. Hogle Funeral Home: 63 Mimico Ave, Etobicoke, Ontario, Canada
Humphrey Funeral Home: 1403 Bayview Ave, Toronto, Ontario, Canada
Ingram Funeral Home ( Cheung On Chapel ): 1055 Gerrard St. East Toronto, Ontario, Canada
Jerrett Funeral Home: 141 St. Clair Ave East Toronto, Onatrio, Canada
Jerrett Funeral Home: 6191 Yonge St. North York, Ontario, Canada
Jerrett Funeral Home: 660 Kennedy Rd. Scarborough, Ontario, Canada
Jerrett Funeral Home: 8088 Yonge St. Thornhill, Ontario, Canada
Kane Funeral Home: 6150 Yonge St. North York, Ontario, Canada
Lynett Funeral Home: 3299 Dundas St. West Toronto, Ontario, Canada
Marshall Funeral Home: 10366 Yonge St. Richmond Hill, Ontario, Canada
McDougall & Brown Funeral Home: 2900 Kingston Rd. Scarborough, Ontario, Canada
McDougall & Brown Funeral Home: 1812 Eglinton Ave West, Toronto, Ontario, Canada
McEachnie Funeral Home: 28 Old Kingston Rd. Ajax, Ontario, Canada
McIntosh-Anderson Funeral Home: 152 King St. East, Oshawa, Ontario, Canada
Mount Pleasant Cemetery & Visitation Centre: 375 Mt. Pleasant Rd. Toronto, Ontario, Canada
Moddcham Funeral Home: 4242 Kingston Rd. Scarborough, Ontario, Canada
Morley Bedford Funeral Home: 159 Eglinton Ave West, Toronto, Ontario, Canada
Newediuk Funeral Home: 2058 Kipling Ave Rexdale, Ontario, Canada
Newediuk Funeral Home: 1695 St. Clair Ave West, Toronto, Ontario, Canada
Newbigging Murray East Funeral Home: 733 Mt. Pleasant Rd Toronto, Ontario, Canada
O'Connor Bros. Funeral Home: 1871 Danforth Ave, Toronto, Ontario, Canada
Ogden Funeral Home: 4164 Sheppard Ave East SCarborough, Ontario, Canada
Ogden Funeral Home: 646 St. Clair Ave West Toronto, Ontario, Canada
Oshawa Funeral Service: 847 King St. West Oshawa, Ontario, Canada
Paul O'Connor Funeral Home: 1939 Lawrence Ave East. Scarborough, Ontario, Canada
Pine Hills Cemetery Visitation Chapel: 625 Birchmount Rd. Scarborough, Ontario, Canada
R.S. Kane Funeral Home: 6150 Yonge St. Toronto, Ontario, Canada
Ralph Day Funeral Home: 180 Danforth Ave Toronto, Ontario, canada
Ridley Funeral Home: 3080 Lakeshore Blvd. West Etobicoke, Ontario, Canada
Rosar-Morrison Funeral Home: 467 Sherbourne St. Toronto, Ontario, Canada
Ross Craig Funeral Home: 1357 Queen Street West Toronto, Ontario, Canada
Roy A. Miller Funeral Home (Newediuk): 1695 St. Clair Ave West, Toronto, Ontario, Canada
Ryan & Odette Funeral Home: 1498 Dundas St. West, Toronto, Ontario, Canada
Scarborough Funeral Centre: 2966 Eglinton Ave East, Scarborough, Ontario, Canada
Scott Funeral Home: 1273 Weston Rd, Toronto, Ontario, Canada
Scott Funeral Home: 7776 Kipling Ave, Woodbridge, Ontario, Canada
Scott Funeral Home: 289 Main St. North, Brampton, Ontario, Canada
Scott Funeral Home: 420 Dundas St. East, Mississauga, Ontario, Canada
Sherrin Funeral Home: 873 Kingston Rd, Toronto, Ontario, Canada
Simple Alternative Funeral Home: 275 Lesmill Rd. Toronto, Ontario, Canada
Simple Alternative Funeral Home: 1535 South Gateway Rd. Mississauga, Ontario, Canada
Simple Alternative Funeral Home: 1057 Brock Rd. Pickering, Ontario, Canada
Skinner & Middlebrook Funeral Home: 128 Lakeshore Rd. East Port Credit, Ontario, Canada
Speers Funeral Home: 2926 Dundas St. West Toronto, Ontario, Canada
Town W.C. Funeral Chapel: 110 Dundas St. East Whitby, Ontario, Canada
Trull Funeral Home: 2704 Yonge St. Toronto, Ontario, Canada
Trull Funeral Home: 1111 Danforth Ave, Toronto, Ontario, Canada
Turner & Porter Funeral Home: 2357 Bloor St. West Toronto, Ontario, Canada
Turner & Porter Funeral Home: 436 Roncesvalles Ave, Toronto, Ontario, Canada
Turner & Porter Funeral Home: 4933 Dundas St. West Etobicoke, Ontario, Canada
Turner & Porter Funeral Home: 2180 Hurontario St. Mississauga, Ontario, Canada
Turner & Porter Funeral Home: 1981 Dundas St. West. Mississauga, Ontario, Canada
Vescio Funeral Home: 8101 Weston Rd. Woodbridge, Ontario, Canada
Ward Funeral Home: 2035 Weston Rd. Toronto, Ontario, Canada
Ward Funeral Home: 52 Main St. South, Brampton, Ontario, Canada
Ward Funeral Home: 4671 Hwy 7, Woodbridge, Ontario, Canada
Washington & Johnson Funeral Home: 717 Queen St. East, Toronto, Ontario, Canada
Wing On Chapel World: 665 Spadina Ave, Toronto, Ontario, Canada
Wing Sung Funeral Home: 508 Spadina Ave, Toronto, Ontario, Canada
York Cemetery Visitation Chapel: 160 Beecroft Rd. North York, Ontario, Canada
If you do not see the funeral home you are looking for, please give us a call at (416) 234-0550, we may be able to accommodate special requests.
Do you deliver to nursing homes?
- Central Park Lodges
- Garden Court Nursing Home
- Labdara Lithuanian Nursing
- Deerwood Creek Care Community
- People's Nursing
- Specialty Care Inc
- Ukrainian Canadian Care Centre
- Humber Valley Terrace
If you do not see the nursing home you are looking for, please give us a call at (416) 234-0550, we may be able to accommodate special requests.
Do you deliver to retirement communities?
- Dom Lipa
- Elim Springs Retirement Res
- Golden Sunset Residence
- Eatonville Care Ctr
- Jubilee Centre
- Lakeside Lodge Retirement Home
- Adeline's Lodge
- Marquee Active Care
- New Haven Rest Home Inc
- Richview Residence For Seniors
- Ukrainian Home For The Aged
If you do not see the retirement community you are looking for, please give us a call at (416) 234-0550, we may be able to accommodate special requests.
I tried placing an order, but it didn't go through. What can I do?
What if my chosen flowers aren't available?
How can I pay?
Effective Date: January 1, 2020
I. COLLECTION OF INFORMATION
We collect the following categories of information when you use our Services (including when you download or launch our mobile applications) or when the application is running on your device in the background:
- Information you provide directly to us.
- Contact Information, including name, alias, maiden name, email address, telephone or mobile phone number, address;
- Sign-In Information, including username and password, account name, account number;
- Profile Information and Survey Responses, including your interests, preferences, physical characteristics or description, feedback, educational or professional information, employment, employment history, marital status, date of birth, age, significant dates such as birthdays, anniversaries and religious holidays you may observe;
- Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;
- Information about other people, (for example, if you order a gift and want it sent directly to the recipient) including recipient's name, address, e-mail address, and telephone number;
- Geolocation data;
- Transaction and Billing Data, including bank account and payment card details, (credit card number, expiration date, and credit card security code, where needed to complete a transaction), billing address, delivery address, signature, transaction history; and
- Correspondence you send to us.
- Information we collect automatically. We collect internet, electronic activity, and other information automatically from the devices and browsers that you use, including your device type; Internet protocol (IP) address; device and advertising identifiers, probabilistic identifiers, and other unique personal or online identifiers; time zone setting and location; browser type and version; browser plug in types and versions; operating system and platform; Internet service provider; pages that you visit before and after using the Services, browsing history, and search history; the date and time of your visit; information about the links you click, pages you view, and advertising you interact with within the Services and other information about how you use the Services; the technology on the devices you use to access these Services; inferences used to create a profile about preferences, characteristics, psychological trends, predispositions, behavior, attitudes; and standard server log information. If you or your device experiences an error, we collect information about the error, the time the error occurred, the feature being used, the state of the application when the error occurred, and any communications or content provided at the time the error occurred. Consistent with your mobile device or app permissions, we also collect geolocation information including geolocation information derived from your GPS, WiFi and Bluetooth signals, IP address, and other device information, photos stored on your device, contacts from your mobile address book, audio recordings, and appointments from your calendar.
We also receive the categories of information described above from other sources, including from users of our Services, and third-party services and organizations. For example, if you access any social media or similar services through the Services to login or to share information about your experience on our Services with others, we may collect information from these third-party services.
Without this information, we are not able to provide you with all the requested services, and any differences in services are related to your information.
II. USE OF INFORMATION AND PURPOSE OF DATA PROCESSING
We use and otherwise process each of the categories of information identified above for the following business purposes:
To make suggestions and recommendations to you about things that are similar to those that you have enquired about or may otherwise be of interest to you, or to send promotional materials from us or by our affiliates and trusted business partners.
To improve our Services and to ensure that content is presented in the most relevant and effective manner for you and for your device; to administer our Services, including troubleshooting, data analytics, testing, research, statistical and survey purposes; to keep our Services, business and users safe and secure; to comply with applicable laws and regulations; and to protect or exercise our legal rights or defend against legal claims.
Where we need to collect information by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may cancel a product or service you have with us.
III. DISCLOSURE OF INFORMATION
We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.
- Authorized third-party vendors and service providers. We share your information with third-party vendors and service providers that provide services to us for a variety of business purposes, such as billing, payment processing, customer service, email deployment, advertising and marketing (including counting ad impressions, verifying positioning and quality of ad impressions, ensuring compliance with industry standards and specifications, ad delivery, reporting, personalization, audience segmentation, and analytics), security and performance monitoring, maintaining or servicing accounts, processing or fulfilling orders and transactions, verifying customer information, research, data hosting, auditing, and data processing.
- Corporate affiliates. We may share your information with our corporate affiliates.
- Business transfers. We may share your information in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sale, initial public offering, or in the unlikely event of bankruptcy.
- Legal purposes. We may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, safety, and security of VANDERFLEET Flowers, our affiliates, users, or the public.
- With your consent. We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.
If you access third-party services -- such as social media services, third-party single-sign on tools, mobile platforms for in-app purchases -- through the Services, these third-party services may be able to collect information about you, including information about your activity on the Services, and they may notify your connections on the third-party services about your use of the Site, in accordance with their own privacy policies.
If you choose to engage in public activities on the Services, you should be aware that any information you share there can be read, collected, or used by other users of these areas. You should use caution in disclosing information while participating in these areas. We are not responsible for the information you choose to submit in these public areas.
IV. ADVERTISING, COOKIES AND SIMILAR TECHNOLOGIES
The following types of cookies are used on our Services:
- Essential cookies – These cookies enable you to use our Services. These cookies are essential to enable you to browse our Services and use certain features. Disabling them may prevent you from using certain parts of the Services. Without these cookies, certain services such as, recognizing you by name when you return to our Services or enabling you to use shopping charts with our Services, cannot be provided. These cookies also help keep our Services safe and secure.
- Preference cookies – These cookies store information such as your preferred country and language selection, login data and website preferences. Without these cookies, our Services may not be able to remember certain choices you've previously made (such as a saved country / language preference) or personalize your browsing experience by providing you with relevant information. These cookies can also be used to recognize your device so that you do not have to provide the same information more than once.
- Performance cookies – These cookies collect information about how you use our Services such as which pages you visit regularly. These cookies are used to provide you with a high-quality experience by doing things such as tracking page load, site response times, and error messages.
Do-Not-Track Signals and Similar Mechanisms. Some mobile and web browsers transmit 'do-not-track' signals. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals.
V. INTERNATIONAL TRANSFERS
We do not knowingly collect or sell any information from children, as defined by applicable law, without parental consent or as otherwise permitted by applicable law.
VII. DATA RETENTION, SECURITY, AND INTEGRITY
Information will be retained only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.
We maintain reasonable security measures to safeguard information from loss, theft interference, misuse, unauthorized access, disclosure, alteration, or destruction. We also maintain reasonable procedures to help ensure that such data is reliable for its intended use and is accurate, complete, and current. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure, accurate, complete, or current. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
IX. CONTACT INFORMATION